Fax Features Article

Fax Feature: RingCentral Earns Product of the Year Award

February 22, 2010

By Carolyn J Dawson
TMCnet Contributor

RingCentral, a cloud computing-based business phone system provider, announced that it received the Product of the Year Award from Technology Marketing Corporation’s  Customer Interaction Solutions magazine for a fourth consecutive year.

 

With top industry honors, like PC Magazine's Editor's Choice Award and Small Business Computing's Excellence in Technology, RingCentral (News - Alert) delivers on-demand phone systems,  which is designed for the modern mobile and distributed business world, at a very competitive cost in comparison to traditional systems. Headquartered in San Mateo, Calif., RingCentral is a privately held company with backing from Sequoia Capital (News - Alert), Khosla Ventures and DAG Ventures.

 

CIS magazine is the leading publication which covers customer relationship management, call centers and teleservices. Since 1982, CIS magazine has been the voice of the call/contact center, CRM and teleservices industries. With the help of a combination of excellent and cutting-edge original editorial, industry voices, in-depth lab reviews and the recognition of the leaders in management and technology through their highly valued awards, CIS strives to continue to be the publication that sets the yardstick for quality in the industry.

 

The magazine’s awards are based on proven dedication to quality in solutions that benefit the customers' complete experience, as well as return on investment  for companies that use them. RingCentral received the 2009 Product of the Year award based on its latest phone service offering, RingCentral Office.

 

RingCentral Office is the industry’s first complete, cloud computing based business phone system with one low, flat, fixed monthly fee, without any contracts and also zero setup costs. RingCentral Office is a combination of a hosted multi-extension business phone system with advanced voice and fax functionality, always-on service, unlimited calling and full-featured phones that come pre-configured and ready for use. Small businesses can start using the RingCentral Office phone system within minutes with the click of a mouse on RingCentral’s Web site.

 

Rich Tehrani, CEO of TMC (News - Alert) said that for the past 12 years, CIS magazine has been and honoring innovative companies for their contributions in improving technologies and application refinements, and this time he was pleased to honor RingCentral for its hard work and success. He said that RingCentral has demonstrated excellence in contact center technologies as well as ensuring ROI for the companies that use them. 

The 12^th Annual Product of the Year Awards winners wasbeen featured in the January issue of CIS magazine. 

Carolyn John is a Contributor to TMCnet. To read more of her articles, please columnist page.

Edited by Amy Tierney

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