Job Science has selected RingCentral (
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Alert) for its hosted business phone system to reduce communication costs, shorten response time to their customers and maximize employee productivity.
Job Science is a major player in human capital management solutions, with employees working virtually and from locations around the country. The company streamlines the recruiting process with stand-alone software solutions or that integrate with a third party CRM application.
“Prior to RingCentral, we had a failed experience with another expensive PBX (
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Alert) system. In today’s economic environment, we could not afford to pour thousands of dollars into a solution that would not work,” said Ted Elliot, CEO of Job Science, in a statement. “RingCentral delivers all of the business needs of a very expensive PBX but without paying a single dollar for deployment or maintenance. In fact, the system has reduced our operating costs while significantly enhancing our employee productivity.”
Job Science was scouting for business phone solution that would seamlessly connect its 25 employees distributed across the country and work with existing phones and CRM system. RingCentral has given the company this facility. Employees are able to transfer calls across the country with a single click, and use call answering rules to automatically route calls to different offices. Call logs, the softphone call controller and call screening are other key features that have contributed to time efficiency and the design and delivery of an exceptional customer experience.
“RingCentral provided a technologically advanced, customer friendly phone solution that allowed us to create a unified appearance and national presence,” said Elliot.
“With RingCentral we have the security of knowing that our phone system supports our mission of being a reliable and available resource for our customers, and at a fraction of the cost of a traditional PBX.”
RingCentral provides multi-extension hosted business phone service for small business. RingCentral offers full-access to core small business phone services and helps improve productivity for tens of thousands of customers worldwide.
Headquartered in Redwood City, California, RingCentral is privately held with backing from Sequoia Capital (
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Alert), Khosla Ventures and DAG Ventures.
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Anil Sharma is a contributing editor for TMCnet. To read more of Anil's articles, please visit his columnist page.
Edited by Mae Kowalke
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